Shipping and return policies for Caffix Records
- Shipping Info
Shipping rates are automatically calculated for you by the shopping cart system - you do not need to figure it out yourself - and they are based on actual Italian Postal Service Rates. As you shop at BEATSPACE.COM you can VIEW CART any time. At that screen you can calculate the shipping with the click of a button on the subtotal of merchandise in your cart at that moment. You may be surprised to find the rates are very reasonable and that the more you purchase the less you spend on postage.This is one more cool function of the new shopping cart!
If you placed your order online and paid with a credit card you should recieve your order FAST!! Within the United States/Japan/Australia allow a week or so, but some people report getting their orders within a few days (!). Within the Europe allow few days only or so. We try our best to fill all orders as quickly as possible. If you paid by snail mail Personal Check, we hold all checks for 2 weeks, then ship the order.
- Return Policy
OUR RETURN POLICY: We accept returns only on damaged discs, or in the case of a wrong item received. We do everything in our power to package each and every order carefully to prevent damage in transit; we also have a 3 point check system in place to prevent the wrong items from being shipped out. In the unlikely event you received a damaged disc, or the wrong item, simply email firstname.lastname@example.org and request a return authorization. We will replace the item at our expense, or issue a credit slip if the item is out of stock. We do not accept returned merchandise for any other reasons, such as you "changed your mind" or because you later realized you "already have" the merchandise. Please note we do NOT issue refunds.